These terms explain how our services, billing and cancellations work. Please read them before you sign up.
1. About these terms
These Terms of Service ("Terms") apply to this website and to the services provided by Cibola Digital Marketing LLC ("Cibola", "we", "us"), a limited liability company registered in Wyoming, USA. By using our website or signing up for a plan, you agree to these Terms.
2. Our services
We build and manage websites, webinar registration pages, branded webinar rooms, WhatsApp and email automation, and paid advertising campaigns. What is included in your plan is described on our pricing section and in any written proposal we send you.
3. Plans and payment
- Plans are billed monthly in advance, in US dollars, unless we agree otherwise in writing.
- There is no setup fee.
- Add-ons are billed monthly on top of your plan.
- Payment is taken automatically each month on your billing date. If a payment fails, we may pause your services until it is paid.
- We may change our prices with at least 30 days' notice. Changes apply from your next billing date after the notice period.
- Prices do not include any taxes that apply where you are based.
4. Advertising spend
Our ad management add-ons cover planning, setting up and running your campaigns. The money spent on ads is paid by you directly to the advertising platform, such as Meta or TikTok, and is not included in our fees. We do not guarantee any specific number of leads, registrations, sales or other results.
5. Cancellation and refunds
- Plans are month to month. You can cancel at any time by emailing [email protected].
- Cancellation takes effect at the end of your current billing month. You keep access to your services until then.
- Fees already paid are not refundable, except where the law requires a refund.
- When your plan ends, we can give you an export of your website content and contact lists if you ask within 30 days.
6. Your responsibilities
- Give us accurate information and the materials we need, such as text, photos and logins, on time.
- Make sure you have the right to use everything you send us, including images, logos and testimonials.
- Follow the law and the rules of each platform we use for you, including rules on advertising, email and WhatsApp marketing, and the consent of the people you contact.
- If you are a health, legal or other regulated professional, make sure your website and marketing follow the rules of your profession.
- Do not use our services for anything unlawful, misleading or harmful.
7. Content and ownership
- You own the content you provide, such as your text, images, logo and videos.
- Once all fees are paid, you may use the website design we create for you.
- The software, templates and platforms we use to deliver our services remain ours or our providers'. You receive the right to use them while your plan is active.
- Unless you tell us otherwise, we may show your website in our portfolio.
8. Third-party platforms
Our services rely on third-party platforms for hosting, webinars, messaging, payments and advertising. We are not responsible for outages, policy changes, account restrictions or fees imposed by those platforms, but we will help you resolve them where we can.
9. Limitation of liability
We provide our services with reasonable care and skill. To the extent the law allows:
- We are not liable for indirect or consequential losses, such as lost profits, lost data or lost business opportunities.
- Our total liability to you for any claim is limited to the fees you paid us in the three months before the claim arose.
Nothing in these Terms limits any rights you have that cannot be excluded by law.
10. Suspension and termination
We may suspend or end your services if you do not pay, break these Terms, or use our services in a way that could harm us, the platforms we use or other people. Where reasonable, we will give you notice and a chance to fix the problem first.
11. Privacy
How we handle personal information is explained in our Privacy Policy.
12. Governing law
These Terms are governed by the laws of the State of Wyoming, USA. If you are a consumer, you may also have the protection of the laws of the country where you live.
13. Changes to these terms
We may update these Terms from time to time. We will tell active clients about important changes by email at least 30 days before they take effect. The latest version will always be on this page.
14. Contact us
- Email: [email protected]
- WhatsApp: +34 612 264 521
- Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
See also our Privacy Policy.